North American orders are shipped via Federal Express priority overnight, F.O.B. San Diego, California. In most instances, same day shipping can be arranged if the order includes only cell and/or media products, and is received by 12pm PST. San Diego metropolitan area orders are delivered via local courier. 
In general, international shipments are shipped on Mondays to be for delivered on Wednesday or Thursday, or shipped out on Friday to be delivered the following Monday or Tuesday. 
Cryopreserved cells are shipped in dry ice package for U.S., Canada, and certain European countries, and in liquid nitrogen vapor shipper for large overseas orders and those that require a long transit time. Media and reagents are shipped in blue ice packages, with some exceptions such as growth supplements and subculture reagent kits. Please call if you have special delivery arrangements.